Customer Service in Spain (2026)
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Customer Service Resources:
- Relationship building: Building Customer Relationships (External)
- Best practices for sales: Customer Service Best Practices (Sales) (External)
- Best practices for schools: Customer Service for Kite Schools (External)
- Resort staff tips: Customer Service for Resort Staff (External)
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Frequently Asked Questions
What customer service roles exist in kitesurfing?
Roles include customer support representatives, warranty/claims handlers, technical advisors, live chat agents, booking coordinators (for schools), and customer experience managers. Both brands and schools hire for these roles.
Is product knowledge required?
Yes, understanding kite equipment, sizing, conditions, and common technical issues is essential for providing effective support. Most companies provide product training, but personal kitesurfing experience accelerates your learning curve significantly.
What languages are needed for customer service?
English is the baseline requirement. German, French, Spanish, Italian, and Portuguese are highly sought after, as these markets represent the largest customer bases. Multilingual candidates are especially valued by international brands.
Are these roles seasonal or year-round?
Brand customer service tends to be year-round with seasonal peaks. Kite school booking and support roles are often seasonal, following local wind seasons. Some companies offer year-round positions with flexible hours during off-season.